CREXOM™
Professional Competency & Standards Framework
The Governing Standards for the CREXOM™ Certification
The CREXOM™ (Commercial Real Estate Execution, Operations & Management) certification is governed by a formal Professional Competency & Standards Framework issued by the Real Estate Training & Management Institute (RETMI™). This framework defines the professional competency domains, proficiency expectations, and scope of knowledge required for CREXOM™ certification.
Authoritative Document Notice
The CREXOM™ Professional Competency & Standards Framework is the official governing document for the credential.
This webpage provides a structured summary for informational and institutional review purposes. In the event of any inconsistency, the published PDF governs.
Download CREXOM™ Standards Framework (PDF, v1.0)Purpose of the Standards Framework
The CREXOM™ Professional Competency & Standards Framework establishes a consistent and defensible foundation for evaluating applied competency in commercial real estate execution, operations, and management.
Specifically, the framework:
- Defines what CREXOM™ certification represents
- Establishes the competency domains assessed by the program
- Sets proficiency expectations used for evaluation
- Supports consistent credential issuance and maintenance
The framework serves as the primary governing reference for CREXOM™ credential integrity and oversight.
Scope of the Credential
CREXOM™ validates applied operational competency across core commercial real estate functions.
The certification is designed to assess readiness to:
- Operate, manage, and support commercial real estate assets
- Understand execution-level responsibilities across property types
- Apply operational, financial, and risk-based decision-making principles
Scope Limitations
CREXOM™ does not:
- Confer licensure or regulatory authority
- Certify legal, appraisal, brokerage, or fiduciary capacity
- Replace state licensing requirements or professional legal advice
The credential is designed to operate alongside formal education, licensure, and professional experience by validating applied execution-level competency in commercial real estate operations and management.
Governing Authority
The Real Estate Training & Management Institute (RETMI™) serves as the governing authority for the CREXOM™ Professional Competency & Standards Framework.
RETMI™ is responsible for:
- Establishing and maintaining competency standards
- Defining certification scope and requirements
- Overseeing assessment governance and integrity
- Reviewing and updating standards as the profession evolves
All CREXOM™ credentials are issued under RETMI™ authority in accordance with this framework.
Core Competency Domains
The CREXOM™ Professional Competency & Standards Framework is organized around ten core competency domains representing the foundational areas of commercial real estate execution and operations.
These domains collectively define the knowledge and applied understanding required for certification.
The ten core competency domains include:
- Commercial Real Estate Foundations & Asset Classes
- Commercial Property Operations
- Building Systems & Asset Readiness
- Leasing Structures & Tenant Management
- Broker Interaction & Negotiation Awareness
- Commercial Real Estate Financial, Accounting & Economic Fundamentals
- Expense Recovery, CAM & Lease Administration
- Risk Management, Insurance & Compliance
- Construction, Capital Projects & Maintenance Planning
- Professional Execution & Operational Judgment
Each domain is defined by performance-oriented competency expectations aligned to real-world operational responsibilities.
Proficiency Levels
The Professional Competency & Standards Framework defines graduated proficiency levels to reflect increasing depth of understanding and application.
These levels are used to:
- Structure assessment expectations
- Differentiate foundational knowledge from applied competency
- Support consistent evaluation across candidates
Proficiency levels are defined and administered by RETMI™ in accordance with published standards and applied consistently across all CREXOM™ assessments.
Assessment Alignment
CREXOM™ assessments are governed by the Professional Competency & Standards Framework to ensure:
- Alignment between competency expectations and evaluation
- Consistency across modules and cumulative assessment
- Preservation of credential integrity
Specific assessment mechanics, thresholds, and evaluation logic are governed by RETMI™ and are not publicly disclosed.
Candidate Policies & Program Rules
CREXOM™ candidates are governed by a formal CREXOM™ Candidate Handbook that defines eligibility requirements, program participation standards, assessment policies, recertification obligations, professional conduct expectations, and administrative procedures.
The CREXOM™ Candidate Handbook is issued to candidates at the time of enrollment through the CREXOM™ learning platform and applies for the duration of candidacy and credential holding.
Versioning and Review
The CREXOM™ Professional Competency & Standards Framework is subject to periodic review to ensure continued relevance and alignment with industry practice.
Revisions may reflect:
- Changes in professional standards
- Updates to operational practices
- Clarifications or refinements to competency definitions
All versions are dated and version-controlled. The current version remains authoritative until formally superseded.
Institutional and Partner Review
RETMI™ maintains additional internal documentation to support institutional, workforce, and employer review processes, including formal alignment materials connecting competency standards to program coverage.
Such materials are provided upon request as part of structured partnership or due-diligence discussions.
CREXOM™ is a professional certification issued by the Real Estate Training & Management Institute (RETMI™).
All standards and requirements are subject to periodic review and revision under RETMI™ governance.
